Hello! I'm Brianna
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Five years of Administrative and Office Lead experience in a medical clinic setting. Proven ability to provide superior administrative and secretarial support to physicians and patients while organizing and accomplishing a number of simultaneous projects within time-sensitive constraints. Outstanding communicator, showcasing top-notch interpersonal skills and ability to adapt to ever-changing situations easily, developed by interacting with a diverse population through medical and clinical background. Self-motivated worker, taking the initiative to get the job done thoroughly; thriving in a fast-paced work environments.
Brianna Burtzel
Administrative Professional
Phone:
952-807-6837
Email:
Location:
Minneapolis, MN
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EXPERIENCE
NORAN NEUROLOGICAL CLINIC
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Proficiently run a new branch of the clinic while supporting 8 providers and assisting more than 40 patients daily.
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thoroughly manage front desk duties such as checking patients into clinic, medical records review, insurance or billing guidance, and rooming for vital checks in preparation for appointment.
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Coordinate and schedule time-sensitive tests, lab work, follow ups and other requested treatment for the provider based on patient needs.
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Monitor inventory and stocks to ensure all materials needed for office maintenance and clinical procedures are present at all times. Direct contact for office developing positive relationships with providers, patients, staff and various vendors.
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Prioritize multiple requests from providers, patients, or staff in addition to regular work routine balancing each by importance to have most time-efficient outcome.
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Retrieve co-pays by consistently collecting more than 90 percent of that required; result was increase in profits.
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2013-present
Clinical Support Specialist
2013
Undergraduate Teaching Assistant
UNIVERSITY OF NORTH CAROLINA WILMINGTON
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Organized, prepared, and instructed on laboratory exercises and demonstrations to a biology class of more than 100 students at the University of North Carolina, Wilmington.
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Operated and implemented basic audiovisual equipment when presenting course material to class, aiding students to retain concepts more effectively.
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Assisted students with classroom tasks by adapting teaching techniques to individual learning styles.
2012
Nursing Assistant
NEW HANOVER REGIONAL MEDICAL CENTER
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Provided high-quality nursing assistance to more than 15 patients on Med/Surgery Neuro floor.
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Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks.
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Assisted patients with activities of daily living including aiding with meals, safe ambulation using transferring devices, bathing, dressing and grooming.
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Commended for chart accuracy, effective team collaboration, time management, patient relations and consistent delivery of empathetic care.
EDUCATION
2010-2013
Bachelor of Arts, Biology
UNIVERSITY OF NORTH CAROLINA WILMINGTON
Member of Sigma Alpha Lambda, National Leadership and Honors Organization
SKILLS
Microsoft Office Suite - Advanced
Compliance With Healthcare Regulations-Advanced
Medical Records Review-Advanced
Google Applications - Advanced
Healthcare/Clinic Administrator-Advanced
Travel Administration- Advanced
Windows and Mac OS Operating System - Advanced
Adobe - Proficient
Health Insurance Processing-Proficient
Social Media Management- Advanced
HR Management and Administration - Proficient
Web Publishing - Proficient
CONTACT ME
Brianna Burtzel
ADMINISTRATIVE PROFESSIONAL
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Phone:
952-807-6837
Email:
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